Unfortunately this sort of thing happens all over, not just Hermes.
Once at NM I objected to a pair of Prada shoes an SA was trying to convince me I needed. They were hideous and I said as much. The reply I got was, "It's really about educating the eye."
My icy glare was enough to scare her but when I told her she needed to go and find the store manager she very nearly fell on the floor.
Bad service is unacceptable and should be dealt with immediately.
Once at NM I objected to a pair of Prada shoes an SA was trying to convince me I needed. They were hideous and I said as much. The reply I got was, "It's really about educating the eye."
My icy glare was enough to scare her but when I told her she needed to go and find the store manager she very nearly fell on the floor.
Bad service is unacceptable and should be dealt with immediately.