Long-story short, I've just had a zero-feedback buyer win my auction but then ask for tons more pictures the next day, before paying. I complied, but she ultimately decided that she "could not justify the price for a used bag with so much wear and tear" and asked if she could "cancel her order." I'm a new seller, but have lurked around here long enough to know how to accurately photograph and describe my items, and I feel confident that my listing was honest and forthright. The buyer claims that she didn't know what she was doing when she bid (!!!), and I decided to just go along and cancel the transaction instead of waiting out the nonpayment route because I really didn't want to lose any more time. I have to sell this bag!
I realize that I am not allowed to leave a negative comment with positive feedback, but is it ever permissible to say something along the lines of, "Buyer was so nice when she asked me to cancel transaction 36 hours after auction ended"? I hate to be passive-aggressive, and I definitely don't want to get into trouble with ebay, but it's annoying that she's wasted so much of my time without consequence.
Thank you in advance! I've learned so much reading these threads--you all are amazing resources!
I realize that I am not allowed to leave a negative comment with positive feedback, but is it ever permissible to say something along the lines of, "Buyer was so nice when she asked me to cancel transaction 36 hours after auction ended"? I hate to be passive-aggressive, and I definitely don't want to get into trouble with ebay, but it's annoying that she's wasted so much of my time without consequence.
Thank you in advance! I've learned so much reading these threads--you all are amazing resources!