well some of you ladies know I was called to pick up the one-and-only Damier Azur Saleya PM that arrived in their shipment yesterday...
Well when I finally went to the store today the SA brought it out from the back room and it was all boxed up with ribbon and looked quite lovely but boy am I glad I asked her to take it out from the box so I could take a sneak peek at it... the handles and vachetta that attaches the handles to the actually bag all had glue or some substance on them! At first the SA said "oh it's just glue it will come off..." and got this "glue eraser" they have and she tried to rub it off. Well that didn't do the trick and when she realized I was not satisfied another (male ) SA came over to see what the fuss was (because by this time my usual SA had finished with another customer and also came over to take a look at the bag). The male SA said "it's not a big deal, the bag will change colors in a few days and you will be the only one to notice it." I was like..."excuse me??? I'm about to spend $1k on a purse, I think I would prefer to buy one without flaws..."
My regular SA , as well as the SA that initially helped me where both quite understanding that I did not want the bag and told me that I will be called as soon as they get more in. So unfortunately I walked out of LV empty handed and pissed off b/c of the male SA.
Well when I finally went to the store today the SA brought it out from the back room and it was all boxed up with ribbon and looked quite lovely but boy am I glad I asked her to take it out from the box so I could take a sneak peek at it... the handles and vachetta that attaches the handles to the actually bag all had glue or some substance on them! At first the SA said "oh it's just glue it will come off..." and got this "glue eraser" they have and she tried to rub it off. Well that didn't do the trick and when she realized I was not satisfied another (male ) SA came over to see what the fuss was (because by this time my usual SA had finished with another customer and also came over to take a look at the bag). The male SA said "it's not a big deal, the bag will change colors in a few days and you will be the only one to notice it." I was like..."excuse me??? I'm about to spend $1k on a purse, I think I would prefer to buy one without flaws..."
My regular SA , as well as the SA that initially helped me where both quite understanding that I did not want the bag and told me that I will be called as soon as they get more in. So unfortunately I walked out of LV empty handed and pissed off b/c of the male SA.