I just received the white diamond stitch large tote from Chanel Nordstrom (Seattle). The bag is GORGEOUS!!! However, it has some faint pen marks on the white leather, just inside the bag. Also, it's missing the authenticity card and care booklet. I've talked to the manager and she can give me a new authenticity card but the number will NOT match the hologram sticker (what's the point?). This bag is impossible to find in this color. What would concern you more, the missing authenticity card, or the light pen marks inside the bag? I'm thinking about resale value in the future.