Sorry if this has been discussed before, but I was wondering at what point would you actually just go to reseller market? I am sure I am not the only one here that feels this way, that the H game can get very frustrating. I started learning about the wonderful world of Hermes a little over a year ago, and had started establishing a relationship with a nice SA at a local store. As a matter of fact, he happened to offer me a B after shopping with him a couple of times, but it wasn't in the color I wanted, so I let it go. My first choice was purple and 2nd pink. So during my honeymoon last year, I scored a beautiful B 30 PHW in pink at Paris with the help of my hubby. I was over the moon, and I thought this should hold me over for the next 10 years, but I am sure many knows it will never end with just One! I was doing well until I saw the beautiful anemone leather swatch at the store,my DH and I knew I will not be 100% happy until I find my purple bag. I continued to buy small things with my SA, and although I never made a big purchase, he was always very friendly and one time we chatted for almost 2 hrs at the store. I would gently remind him about the purple B each time I visited and even referred a couple friends to shop with him. Each time he promised to call but never happened. So come 2014, I tried to curb my spending so I stopped going to the store for a few months, and when I stopped by a couple of weeks ago, I was told my SA had quit the week before. I was pretty upset since he didn't bother to let me know, that all my work had gone down the drain. Maybe I didn't spend enough (since I don't buy things just to fill the quota, I only bought things I would enjoy), but when I started adding up the money I have spent at all H stores in the US (not including the purchases in Paris), I had already racked up enough to buy a K. Then I got a call from a new SA a wk after that visit that my SA had told her (before he left) to call me because he thought I wanted a purple CDC. I told her no since I had already gotta 2 anemone bracelets. So basically I was only worth a CDC at the end of the day. I know some ppl will think I should feel fortunate that I was even offered a B to begin with, and maybe that's true, but I m not willing to compromise on something that is a big splurge for me. Maybe I live in a city with a ton of competitions and perhaps I needed to show my face more often, or maybe I was far from reaching that level where you will actually get a call from your SA. But I wondered, should one still stay loyal to a boutique when you can just use what you have to spend on racking up those brownie points toward exactly the bag you want without all the drama at the reseller market?