Stupid NM messed up my order and instead of sending me my ivory Chloe bag, they sent me an ugly black isabelle fiore bag!!! I'm so peaved and now they don't have anymore left.
Sabrinahchan, you should definitely fight until the end. Bring the bag to the store, show them the receipt and everything and command them to either find the same bag or get something else for the same deal. Be persistent and sincere, tell them you're really frustrated because it has happened to a lot of people...
I mean, worse comes to the worse, I think Neimans needs to improve their service and be aware of what is going on... I was the "my sad paddington" girl so I completely understand your annoyance.