Yesterday I noticed one of the stitches in the bag is a little open- the one at the end of the zipper, the end where it closes, I thought maybe it's suppose to be this way so I didn't think about it. Today my mom closed my bag and the zipper just slid off! I think it's coz of the open stitch, it had nothing to stop it. It remained in her hand and now my bag is zipped up and I can't even take my cellphone out, I don't wanna manually undo it coz I have no idea how to put it back. I'm so pissed off, you'd think for 160$ you'd get decent stitches and a zipper that has stoppers or something, I have no idea how to put it back, and I can't return it or exchange it since I got it on eBay and since I live 98273982573 from any Lesportsac store. Anybody has any suggestions? I've only used the bag like 3 times!