I am really heated!! Ryan, from Saks NY shoe salon sent 2 pairs of Rolandos. (Posted a thread about this last week) First off, I was looking for the camel rolando and he said he had the beige, which was exactly the SAME color....NOT!!!! The beige is WHITE!, Not stark white, but definatly in the white catagorie. He lied to me, completely. He even told me that he was holding the Camel decolette in his hand and comparing them and he said they were "exactly the same" And the black rolandos he sent me were used! They were stretched out in the width. I have narrow feet, and I can just tell by looking at them that someone tried to squeeze their foot into them. Even the bottoms look worn. That plastic clear sticker that is normally on the bottom is worn down. And there are stretch marks in the arch area! I'm soo pissed! To top if off..... NO DUST BAGS!! (Not like I was going to keep them anyway, but still) If you come accross him in your shoe buying needs...AVOID! Especially if your buying shoes over the phone. I feel like I was taken advantage of, because I wasen't their in person. Bad service ethics..... Thanks for letting me rant. PS, I'm keeping the Camel Decolettes, they seem much more appealing after this ordeal.