You would think that for how much money Bal must bring in from their merchandise that they could have a much less frustrating website!! I can't stand it. By the time you get the side bar to sit still long enough to click on something I am too P.O.'d to stick around and look. When you finally get into the area you want it goes into a stuck mode and won't pull up anything. Do you think after all this time they would change it??? It isn't user friendly at all.