Hi Everyone, Please tell me HOW, just how, you deal with someone who buys your item thinking it was something else. I've had someone buy one of my $34.99 items thinking it was the expensive $200 model that came with the remote. I've just had someone buy my $19.99 bag accessory thinking it was the $595 bag. In each case, I made it painfully clear what I was selling. Are you obligated to refund?