Posting here, since I think most of My Poupette's business is with LV, even though my inquiry to them was for Hermes authentication. Has anyone gotten service from My Poupette lately? I'm wondering if everything is OK. I paid for a photo authentication 1/21. Sent the payment receipt with a link to a bunch of pictures on probably the 23rd. Didn't hear anything. Emailed last week, around the 30th or 31st to ask for status (I can't tell the exact dates without access to my home laptop). I still haven't gotten a reply. I tried to call today to the number on my receipt, and got a mailbox full message. Has anyone had this kind of experience before? Is she maybe just on vacation? Should I call or email again, or just be quiet and wait? It's been about 10 days at this point... Thanks for your advice!