Well, no bag has arrived yet today. Still waiting.
Dee-Dee, I got the blanc pocket bag (medium size) from them, and they said it should arrive today but did not tell me which shipping service it was going through or a tracking number, so I am just going on their word that it will come sometime today. I wish I knew for sure so I did not have to sit around the house, but I hate to call them again! Yes, I do know that they don't do refunds, but they were the only ones who had the blanc color.