I NEED to start going to one of the other stores by my house. I have had it with my main one. The reason I keep going back is b/c it's in the biggest and nicest mall...so if I wanna shop at Macy's, Bebe etc. same day it's all right there. The customer service is so bad. Today it was DEAD. 3 people in the store including me and out of 5 SA, only 1 was helping people. I was in the store for over 10 minutes and no one even said hello to me. When that one SA that had been helping someone else rang them up, then HE came over to me. The other idiots still were gossiping and doing nothing. If it weren't for him, I was about to go buy the bag at Macy's. Then, when he tried to ring me up, I wasn't in the system!! I didn't know how that was possible, being as I last bought something mid-Decemeber and was in it then. So he put me back in, but I think one of the *****y girls there deleted me after I complained that they shipped me a damaged wallet from another store. If I didn't go today, I probably would get no PCE card next time b/c my name was gone. Sorry for my rant. I just can't believe how rude they are.