I purchased two bands 15 or more years ago from them. At that time it was also using the name Signed Pieces. The rings are platinum and very good quality which I am satisfied with. I wore them with another like band but from another maker. That ring is tight going over the knuckle and I wish to purchase a new larger one. I am unsure if Facets is still a good source. I know things have changed there since I last purchased from them. Does anyone have any insight into whether I would get the same quality and service as before. Many thanks in advance!