Anyone Else Having Problem Calling JAX???

Suzzeee

O.G.
Jul 9, 2007
8,300
99
California
I've been trying to call JAX (using # on website - 800-262-6224) and I keep getting a recorded message saying "that number is not available from my area - I'm in the SF Bay Area in CA) - is anyone else getting this? I tried from two landlines (home and office) and also my cell -same message all morning. I did email them but it usually takes at least a day to get a response with email.
 

90046

Member
Apr 28, 2008
3,624
0
"the toll free number you have dialed is currently being checked for trouble"
 

Suzzeee

O.G.
Jul 9, 2007
8,300
99
California
Yeah - I think they made a mistake while updating the Coach site because my cache is always cleared and the 800 # was clearly posted on the site - after I emailed them, I got a reply in like 2 minutes to use the 888# number and when I refreshed the site, the number changed to the #888 - sounds like someone in programming made an updating error while working on the site for the new releases this week.