I just wanted to know if anyone has bought from the Australian online store before and what your experience was? I placed an order on the 20th and have heard nothing since. Tried their number last week and it rung out and my email hasn't yet been responded to. Should I be concerned? At this point I wouldn't be surprised if my order was cancelled, though it still says 'submitted' in my online account. Maybe they have to source the stock from the bricks and mortar stores? I do realise the Christmas period is busy and a lot of things shut down, but surely they'd have staff on as they are a retailer. Anyway, would love to hear any feedback on your own experience online!