My relationship with Mulberry is over! I bought a choc SBS in the Boxing Day sale, the handle started to split last month........to cut a long story short Mulberry now tell me that it can't be repaired, there are none left in stock so my only choice is a credit note. They will not give me a new SBS as the current bag is not a "like-for-like" product as the leather/hardware have been updated and the product code is different!!!!! I now have to find a bag for the same price I paid in the sale (as if!) or hang fire for the summer sale and risk getting nothing! Not a happy bunny and shall never buy from this so called luxury brand again.