Hi all!
I am often on eBay forum reading other seller's nightmares, but did not expect to get into one myself.
I sold a pair of Gucci sneakers on eBay to an Australian buyer, she got them and said she will get them authenticated, I replied that I had no problem with that. I bought the shoes myself from an outlet, so I am absolutely sure they are authentic. Today I got a message from buyer saying that caroldiva deemed them as NOT authentic and she wants her money back or filing an eBay claim if I want it more fromal.
I always offer buyers 7 day money back return policy, but not on the ground that I sold a fake! I will not stop at any cost to prove that I do not sell fakes and these shoes are absolutely authentic. I even found the original receipt with my credit card slip attached.
I wrote an e-mail to Caroldiva to see if she had actually authenticated them and am waiting for her reply.
Sorry for a long rant, but the last thing I want is to receive a negative for selling fakes.
Any advice is welcome! Thank you in advance!
I am often on eBay forum reading other seller's nightmares, but did not expect to get into one myself.
I sold a pair of Gucci sneakers on eBay to an Australian buyer, she got them and said she will get them authenticated, I replied that I had no problem with that. I bought the shoes myself from an outlet, so I am absolutely sure they are authentic. Today I got a message from buyer saying that caroldiva deemed them as NOT authentic and she wants her money back or filing an eBay claim if I want it more fromal.
I always offer buyers 7 day money back return policy, but not on the ground that I sold a fake! I will not stop at any cost to prove that I do not sell fakes and these shoes are absolutely authentic. I even found the original receipt with my credit card slip attached.
I wrote an e-mail to Caroldiva to see if she had actually authenticated them and am waiting for her reply.
Sorry for a long rant, but the last thing I want is to receive a negative for selling fakes.
Any advice is welcome! Thank you in advance!