Ok, I was returning my luxe black flap to a Saks that does not sell Chanel. The total that was returned to my Saks charge was like 2336.00... So this older SA, looks at me (I'm 23 years) and than looks at the tags and says to me " did you buy this bag with YOUR Saks account or somebody else's?" I looked at her and said "mine" and then she asked me for my saks card and ID in order to process the refund! I have never had to give ID for a refund! This is the second time this woman has insulted me. I only go in there to return my items, and she's one of the reasons why I don't shop there.