I've always been a little intimidated about posting on tpf, but I decided I'd share my story with you! So, a couple of days ago I got a new cell phone, and as I was switching my MC strap from one phone to the other I somehow managed to break the little black string. I was so sad, because I had just purchased this in December on my trip to Paris. I decided to go to Saks today, and see if they could send it in for repair. The SA said she could send it in, and I would probably have it in 6-8 weeks. So, she asked for my receipt, and verified that it had only been 3 months since I purchased it. She then tells me they may have one in the store, and can replace mine with a new one! Below are pics of my original strap (first two pics), followed by my new one (last two pics). I sort of liked the original strap better, because everything was even. On this one, the fleurs (?) aren't exactly even all around, but oh well! Thank you for letting me share!