I got my medium caviar flap in late September and dropped it off yesterday for repair... Basically on the leather interwoven chain, the stitches on the leather were coming off at the end. The last stitch had come undone (causing the leather end piece to stick up) and the next few stitches were starting to become loose. I could lift the end piece and see the loose thread in between. I decided to send it in before the problem became worse. I neglected to take pictures of the problem beforehand. Anyway, I'm annoyed since my LVs are over 1 year old and still in fantastic shape. Plus I've only carried my flap about 5 times so far, so it's not like I've been "hard" on it. I actually noticed the problem a month ago (so the flap was only about 1 month old) but didn't have time to bring it in before leaving the country on vacation. At least I don't have to pay for the repair. They said it would take 1-2 weeks. Hopefully the chain will look as good as new when I get it back. I'm still annoyed though, especially having seen other threads about Chanel quality issues!