I purchased a Coach purse off Ebay recently for a pretty good price. The seller had mostly good feedback, with a couple people mentioning poor communication, but mostly good reviews on the products.
The purse is just fine. I received it one evening, looked it over, and then set it down and walked away.
The next day, I went to throw away the packaging, and it seemed too heavy. I looked inside, and sure enough, there was a beautiful, apparently new Coach wallet inside. I thought that surely that was WAY to nice to be a thank you gift to go along with my purse, so I checked the sellers past sales. Sure enough, on the same day the auction closed on my purse, an auction closed on this wallet as well.
As tempting as it obviously was to keep the wallet, , I contacted the seller immediately thru ebay messages to say that I'd gotten my purse, and was surprised to see a wallet inside, and did the seller want me to send it back?
I got an *immediate* response saying yes, thank you, that they'd been searching for it, and she'd be glad to reimburse my time/postage, to please let them know when I mailed it out.
I responded right back and asked whether they wanted it shipped in a box or bubble mailer, and to please send me an address to mail to. (I wanted confirmation of the right place to send it, but also had already thrown away the box with the return address on it.)
I didn't hear anything back. More than 24 hrs later, I sent another email saying that I wasn't sure they'd gotten my first response, still needed to know an address to send to.
No response to that one either.
Soooo... I let them know on the 24th that I had it... now it's the 27th... is that weird or what?
The purse is just fine. I received it one evening, looked it over, and then set it down and walked away.
The next day, I went to throw away the packaging, and it seemed too heavy. I looked inside, and sure enough, there was a beautiful, apparently new Coach wallet inside. I thought that surely that was WAY to nice to be a thank you gift to go along with my purse, so I checked the sellers past sales. Sure enough, on the same day the auction closed on my purse, an auction closed on this wallet as well.
As tempting as it obviously was to keep the wallet, , I contacted the seller immediately thru ebay messages to say that I'd gotten my purse, and was surprised to see a wallet inside, and did the seller want me to send it back?
I got an *immediate* response saying yes, thank you, that they'd been searching for it, and she'd be glad to reimburse my time/postage, to please let them know when I mailed it out.
I responded right back and asked whether they wanted it shipped in a box or bubble mailer, and to please send me an address to mail to. (I wanted confirmation of the right place to send it, but also had already thrown away the box with the return address on it.)
I didn't hear anything back. More than 24 hrs later, I sent another email saying that I wasn't sure they'd gotten my first response, still needed to know an address to send to.
No response to that one either.
Soooo... I let them know on the 24th that I had it... now it's the 27th... is that weird or what?