I went into an LV store yesterday to address the cracked leather on my DE Neverfull (it was cracked on the rim of the bag where it folds in when I try to cinch it).
The SA examined the bag for awhile, and was concerned that the leather in one area completely split and even the canvas underneath was ripped.
She took my bag and gave me a brand new one for no charge!!! Unbelievable.
The SA examined the bag for awhile, and was concerned that the leather in one area completely split and even the canvas underneath was ripped.
She took my bag and gave me a brand new one for no charge!!! Unbelievable.