Okay, I wasn't sure whether I should post this in the Dior forum, but I figured it was more a general question about a purse than a brand-specific question.
So, for a graduation present, my mom bought me a Christian Dior Trotter Romantique Simple Medium Tote. She paid around $818 after tax for it, and I was incredibly happy and excited to carry my first "high-end" designer bag (I had a Coach too, but to me, Dior was different). We bought it on July 5th, and I've carried it on about 90% of days since then.
I was looking at some of the leather detail on the back of the purse, and it looked as if it got pulled up and the leather on the side was frayed or something of that manner. I took it to Saks, and the salesgirl told me that something probably got caught under it and pulled it. I thought, okay, because it's only one mark and on the back. But since then, I've seen this happen to two or three other places on the leather, and one is in the front of the purse. The leather around the top of the chain is also beginning to fray a bit.
I'm angry that this purse cost so much and yet it seems to be falling apart so easily! I went back to Saks and the girl who originally sold us the purse told me to go there tomorrow and see the manager because she might be able to swap my bag out for another one. But my worry is that she'll either give me a bag that's just as poorly made, or that she'll dismiss it because I'm only 17 (my mom can't come with me).
Am I wrong to be really mad about this? Is it a common occurrence, or is this just with Dior? I love this bag, but I want something that will last me into my 20s. I posted a picture of the purse and the worst "pulling" of the leather so it might make sense to those of you that read this.
Sorry for this being so long, but if you have any advice, please let me know! TIA.
So, for a graduation present, my mom bought me a Christian Dior Trotter Romantique Simple Medium Tote. She paid around $818 after tax for it, and I was incredibly happy and excited to carry my first "high-end" designer bag (I had a Coach too, but to me, Dior was different). We bought it on July 5th, and I've carried it on about 90% of days since then.
I was looking at some of the leather detail on the back of the purse, and it looked as if it got pulled up and the leather on the side was frayed or something of that manner. I took it to Saks, and the salesgirl told me that something probably got caught under it and pulled it. I thought, okay, because it's only one mark and on the back. But since then, I've seen this happen to two or three other places on the leather, and one is in the front of the purse. The leather around the top of the chain is also beginning to fray a bit.
I'm angry that this purse cost so much and yet it seems to be falling apart so easily! I went back to Saks and the girl who originally sold us the purse told me to go there tomorrow and see the manager because she might be able to swap my bag out for another one. But my worry is that she'll either give me a bag that's just as poorly made, or that she'll dismiss it because I'm only 17 (my mom can't come with me).
Am I wrong to be really mad about this? Is it a common occurrence, or is this just with Dior? I love this bag, but I want something that will last me into my 20s. I posted a picture of the purse and the worst "pulling" of the leather so it might make sense to those of you that read this.
Sorry for this being so long, but if you have any advice, please let me know! TIA.