My SO BBW MAM arrived today and I was sooo excited. When I took the bag out I inspected it immediately. The first thing I noticed was this huge dent in my bag that looks like a smiley face. My room is kinda dark so it might look a lot worse due to shadows. I have to see what it will look like outside, but the dent is very noticeable indoor. I paid full price for this bag and waited 2 months. I think I deserve a bag with no major flaws, especially on the front of the bag. Help, I dont know if i am overreacting where this is a "natural leather variation" and this should easily come out with conditioner or if this is defective.