Hi there!
Just wanted some opinions and feedbacks...
I received the LV Tivoli GM today and when I opened it to inspect...it wasn't exactly as described.
Here is the what the seller said in her description listing:
"This large handbag (nearly 18" long and 9.5" high) was purchased from Neiman Marcus in December of 2010. I just recently started carrying it and it looks brand new! The handles where I have carried it are a bit darker and I have tried to show you in one of the pictures but it is hardly noticeable. The inside of the bag is also in great shape with just a few small marks."
When you read this as a buyer, I understood it as gently used item, handles are slightly patina, and a few marks in the interior. I didn't expect to see scuff marks at all the exterior pipe linings, the adjustable handles area, and some white marks on the sides of the bag too.
"And it looks brand new" is so misleading a buyer!
I've never had problems with ebay transactions before since I usually do my research. I look at the sellers track record etc. This seller has a 500+ score of 100% feedback!
So I contacted the seller and she still insists there are NO scuff marks. I sent it back to her for a refund.
I should be getting a full refund (item + shipping) since I paid through paypal??? Should I also be requesting a refund on the shipping I forked in to send it back???
The amount that I paid with the taxes/duties when I got the item and to find out it was in a condition that was not accurately described was so disappointing!
I think I learned my lesson too! I have to ask the seller like a hawk about the item!
Any of you have similar experiences?
Do you feel like you lost your confidence in purchasing from Ebay?
Maybe I should have just went to the LV store and pay full price instead of getting a headache...cause I was only saving $200 at most...and I thought it was in good condition so it would be worth it.
And I just bought another bag (miu miu) through Ebay this morning before this happened...sigh...
Just wanted some opinions and feedbacks...
I received the LV Tivoli GM today and when I opened it to inspect...it wasn't exactly as described.
Here is the what the seller said in her description listing:
"This large handbag (nearly 18" long and 9.5" high) was purchased from Neiman Marcus in December of 2010. I just recently started carrying it and it looks brand new! The handles where I have carried it are a bit darker and I have tried to show you in one of the pictures but it is hardly noticeable. The inside of the bag is also in great shape with just a few small marks."
When you read this as a buyer, I understood it as gently used item, handles are slightly patina, and a few marks in the interior. I didn't expect to see scuff marks at all the exterior pipe linings, the adjustable handles area, and some white marks on the sides of the bag too.
"And it looks brand new" is so misleading a buyer!
I've never had problems with ebay transactions before since I usually do my research. I look at the sellers track record etc. This seller has a 500+ score of 100% feedback!
So I contacted the seller and she still insists there are NO scuff marks. I sent it back to her for a refund.
I should be getting a full refund (item + shipping) since I paid through paypal??? Should I also be requesting a refund on the shipping I forked in to send it back???
The amount that I paid with the taxes/duties when I got the item and to find out it was in a condition that was not accurately described was so disappointing!
I think I learned my lesson too! I have to ask the seller like a hawk about the item!
Any of you have similar experiences?
Do you feel like you lost your confidence in purchasing from Ebay?
Maybe I should have just went to the LV store and pay full price instead of getting a headache...cause I was only saving $200 at most...and I thought it was in good condition so it would be worth it.
And I just bought another bag (miu miu) through Ebay this morning before this happened...sigh...