i'm just not having any luck lately!! i bought two GORGEOUS coats from burberry recently and they had the sleeves taken up for me. HOWEVER, when i went to pick it up today at their tailor's shop, i almost had a heart attack! they did NOT respect the integrity of the sleeves at all. they moved up the little loops for the strap on the cuffs and had resewn them all crooked and with strings hanging out! i had them redo it but i really feel like they ruined my coats...which i spent a total of around $2000 for! what should i do? and in this situation, should i be entitled to a replacement or compensation of some sort? heelp!!