My parents have agreed to buy me a Chloe Paddington for Christmas. I told my Dad to email the people at Aloha Rag, per the instructions located on the page of the bag I want. I think he emailed them on Tuesday, and he still hasn't heard back. For those of you who've shopped at Aloha Rag, (esp for Paddington's), how long did it take for them to contact you? Has anyone had any luck calling them? I gave my Dad the phone number, since they haven't yet responded to his email. Also, if you've bought a Pad. from AR, what sort of documentation did they provide you? Thanks!!