- Jan 19, 2006
I bought my Alma BB in Damier Ebene last Friday and used it right away. The strap detached itself twice while using it that day. I returned to LV and the SA was very nice and exchanged the strap for another one. We had also examined it and nothing was loose. I have had no problem with the new strap until today. It popped off when I was taking the bag out of the car. Just wondering if anyone else has had this issue? I'm thinking maybe the strap isn't defective. Maybe the clasp is hitting something just right and opening?