Ali Shoulder Flap brass closure

  1. I was at the Coach store yesterday and at the register showed my SA my bag with the discolored brass turnclock closure. She was surprised and told me that shouldn't happen and wants me to come back in after the PCE event and see what they could do for me. She briefly mentioned they would send it in to be fixed but I don't know....

    Anyone else's brass closure discolored?
  2. I just examined mine and they aren't. But those darn turnlocks are sure making me nervous with so many complaints on here saying that they broke off and I am always banging them into something! I am going to have to be more careful! But atleast your SA acted like she could have something done to remedy the situation.