I heard metal and my mouth dropped. I hate how people can't be respectful to someone elses stuff. That really sucks and I hope you hear back from them and they handle it right.
Lesson learned for me, don't carry anything too nice through security line. Sad, though, isn't it?
after all those airport-horror-stories i know why i don't travel with designer stuff.
Sorry to hear about your bag!! Thanks for the warning....I'm going to be traveling shortly and the thought of having my LV going through that makes me cringe-I might just buy a LeSportSac and put my LV in it!