Hi girls, this is officially "leave online shopping alone, please!"-week for me. Problems and problems...
Two days ago I bid and won a pair of Rock and Republic jeans, the Kiedis Skull model. I looove that model, of course nobody sells it here in Italy, so I go to Ebay. Silly me, this sweet girl was selling "only one pair". Everything perfect: size, wash.. I bid, win and pay right away with paypal. The girl has excellent history and everything. After paying she sends me the nicest email: she is going to send out the jeans the next day, thank you for the prompt payment, etc.
Then I go to Elux and other sites, and discover that the jeans are totally fake. I watch some pictures and it is quite evident.
So I send her an email:
-----------------------------------------
Hi XXX!
I jist wanted to know if you sent out the jeans already.
I have been going around the Internet tonight and unfortunately I am
beginnig to be afraid that the jeans that I purchased from you are not
authentic. I have been comparing them with the pictures I found around (like
this: http://www.blaec.com/lib/rr-kiedis-stud-skull-detail.jpg) and I
discovered that the color of the threads and the way the skull is sewn on
the jeans look different, as well as the label on the back of the jeans.
Now, I'm not an expert at all, so I do not want to misjudge you anyhow. I
hope you will confirm that they are authentic. However, when I am getting
the parcel, I will have them authenticated by the local reseller of these
jeans. I hope that you will accept a return if the doubts I have on
authenticity will be confirmed.
------------------------------------------
She replies:
---------------------------------------------
Hi, XXX
I did mail them out the same day as you paid.
The wash is ruckus, which is hard to find and the picture you emailed me was
anthrax, which is different. Also, if you want to read about R&Rs, the
silver tag on the size tag is listed on a ebay guide, which these jeans do
have.
I understand your concerns.
If you are not satisfied when you recieve the jeans, contact me within 3
days and we will figure out something from there.
Thank you, XXX
----------------------------------------------
So she's so sweet that I give her the benefit of doubt. I decide to wait and see the jeans by myself.
Then tonight I get this:
---------------------------------------------
-----------------------------------------------------------------
eBay Listing Removed JM77146170)
-----------------------------------------------------------------
Dear XXX,
Thank you for your bid on the following listing:
Item number: 110046116411
Title: Rock Republic Kiedis Skulls Jeans 31 30 29 1 day only!!
Unfortunately, eBay removed this listing because it violated eBay policy. We hope you understand that, due to privacy concerns, we're unable to discuss the details of this violation.
All bids or offers on this listing have been canceled. Because the listing was ended, you no longer have any obligation to purchase this item. If the seller chooses to relist the item, you're welcome to bid on it again.
[...]
---------------------------------------------------------------
So... what am I supposed to do now? Will I be able to start a dispute if the item has been pulled from Ebay? How could they end a listing that was already ended? WTF??? Anyway, I wrote to Ebay but I am really concerned now. Has this ever happened to you?
Two days ago I bid and won a pair of Rock and Republic jeans, the Kiedis Skull model. I looove that model, of course nobody sells it here in Italy, so I go to Ebay. Silly me, this sweet girl was selling "only one pair". Everything perfect: size, wash.. I bid, win and pay right away with paypal. The girl has excellent history and everything. After paying she sends me the nicest email: she is going to send out the jeans the next day, thank you for the prompt payment, etc.
Then I go to Elux and other sites, and discover that the jeans are totally fake. I watch some pictures and it is quite evident.
So I send her an email:
-----------------------------------------
Hi XXX!
I jist wanted to know if you sent out the jeans already.
I have been going around the Internet tonight and unfortunately I am
beginnig to be afraid that the jeans that I purchased from you are not
authentic. I have been comparing them with the pictures I found around (like
this: http://www.blaec.com/lib/rr-kiedis-stud-skull-detail.jpg) and I
discovered that the color of the threads and the way the skull is sewn on
the jeans look different, as well as the label on the back of the jeans.
Now, I'm not an expert at all, so I do not want to misjudge you anyhow. I
hope you will confirm that they are authentic. However, when I am getting
the parcel, I will have them authenticated by the local reseller of these
jeans. I hope that you will accept a return if the doubts I have on
authenticity will be confirmed.
------------------------------------------
She replies:
---------------------------------------------
Hi, XXX
I did mail them out the same day as you paid.
The wash is ruckus, which is hard to find and the picture you emailed me was
anthrax, which is different. Also, if you want to read about R&Rs, the
silver tag on the size tag is listed on a ebay guide, which these jeans do
have.
I understand your concerns.
If you are not satisfied when you recieve the jeans, contact me within 3
days and we will figure out something from there.
Thank you, XXX
----------------------------------------------
So she's so sweet that I give her the benefit of doubt. I decide to wait and see the jeans by myself.
Then tonight I get this:
---------------------------------------------
-----------------------------------------------------------------
eBay Listing Removed JM77146170)
-----------------------------------------------------------------
Dear XXX,
Thank you for your bid on the following listing:
Item number: 110046116411
Title: Rock Republic Kiedis Skulls Jeans 31 30 29 1 day only!!
Unfortunately, eBay removed this listing because it violated eBay policy. We hope you understand that, due to privacy concerns, we're unable to discuss the details of this violation.
All bids or offers on this listing have been canceled. Because the listing was ended, you no longer have any obligation to purchase this item. If the seller chooses to relist the item, you're welcome to bid on it again.
[...]
---------------------------------------------------------------
So... what am I supposed to do now? Will I be able to start a dispute if the item has been pulled from Ebay? How could they end a listing that was already ended? WTF??? Anyway, I wrote to Ebay but I am really concerned now. Has this ever happened to you?