Hi everyone, I love this bag and I wanted it forever. I love the color and the silver accents and the way it looks. However, I don't love the fact that it has peeled a bit in spots.
I was granted a PCE exception, as I was not on the list and I used a 100 dollar gift card from Coach. I also used a Visa gift card that I got as a work incentive. So the bag cost me less than the $498 MSRP. It cost me $188 out of my own pocket and about $300 if you count the Visa gift card I used. I was just chatting with my SA and she said that if I come in with the original receipt and it appears to be a manufacturer defect, then I can get a full refund. Sigh.
What do you do in these cases when you love the bag? How much do you accept before you return it? I love the bag and I know that all leather scratches or wears eventually. It isn't that bad, it's just a bit annoying and I am guessing it is somewhat normal with the embossed croc. They don't have any left to exchange it for me, so I would probably get a refund.
Would you keep it and love it anyway?
I was granted a PCE exception, as I was not on the list and I used a 100 dollar gift card from Coach. I also used a Visa gift card that I got as a work incentive. So the bag cost me less than the $498 MSRP. It cost me $188 out of my own pocket and about $300 if you count the Visa gift card I used. I was just chatting with my SA and she said that if I come in with the original receipt and it appears to be a manufacturer defect, then I can get a full refund. Sigh.
What do you do in these cases when you love the bag? How much do you accept before you return it? I love the bag and I know that all leather scratches or wears eventually. It isn't that bad, it's just a bit annoying and I am guessing it is somewhat normal with the embossed croc. They don't have any left to exchange it for me, so I would probably get a refund.
Would you keep it and love it anyway?
