Hi all, I'm relatively new to selling on eBay and I had a zero feedback bidder win an auction on my used Coach bag (and it was labeled as such)! This was last Saturday (a week ago) - I sent the bidder an invoice and two emails and never heard back. In my last email, I warned the buyer that I'd be filing a dispute today if I did not hear back. So he/she replies to me this morning saying that he or she had emailed me to ask if the bag was new or used and that he/she was new and did not want to purchase a used bag. Firstly, I never received any questions on this item so I know they did not send me an email prior to this one. Secondly, my auction clearly stated that the bag was used! What should I do? This person did bid on my item, so they are required to pay. Should I continue with my NPB claim?