OMG, can anyone please give me their advice on what to do... Paypal has frozen my account. Apparently a buyer is claiming they didnot authorize the transaction and this is now 2 months after I shipped the item and they left me + feedback.
I sold the bag 2 months ago to an unconfirmed paypal buyer(which I don't usually do ush: ) I have emails back and forth from the buyer confirming the shipping address. I just checked and the buyer is no longer a registered user of ebay but they did not file a paypal claim they went right to their cc company and said they didn't authorize . How can they do this 2 months after the transaction was completed? I sent the package with delivery confirmation and insurance. I just have to dig up all that information. Does anyone have any advice for me? I've never dealt with this before.
I sold the bag 2 months ago to an unconfirmed paypal buyer(which I don't usually do ush: ) I have emails back and forth from the buyer confirming the shipping address. I just checked and the buyer is no longer a registered user of ebay but they did not file a paypal claim they went right to their cc company and said they didn't authorize . How can they do this 2 months after the transaction was completed? I sent the package with delivery confirmation and insurance. I just have to dig up all that information. Does anyone have any advice for me? I've never dealt with this before.