Hi everyone!
I've been on the 'Bay for quite a while, so I've seen my share of problems, shipping fee fluctuations, etc. I also buy internationally quite a bit, so I do have an idea on what shipping fees range. I am, however, already irked with the seller in this situation. They are a new seller with only a couple of feedbacks, but I had to have this shirt they listed. I do purchase from Australia quite a bit and made sure I read the listing for any mention of not selling internationally. Nothing mentioned in the description or the terms. After the auction ended, I sent an email to the seller to let them know I am in the US, and that I needed a shipping amount to pay promptly. This is how they responded:
hi there, we actually specified that we do not post internationally, however we will in this instance. for express courier international it will cost $49.60 and will take approx 3-5 working days. please pay a total of $90.60 ASAP and we will post with priority!!
They did NOT specify that they didn't post internationally and that shipping price is excessive! I know that it is for express courier, according to them, but it is a $30.00 t-shirt! Should I let them know that on top of them being wrong about specifying no international sales that the shipping fee is excessive? Should I suck it up and pay it?
I know you all will help me handle this the best way possible, so I appreciate in advance any solutions/advice you can give me!
I've been on the 'Bay for quite a while, so I've seen my share of problems, shipping fee fluctuations, etc. I also buy internationally quite a bit, so I do have an idea on what shipping fees range. I am, however, already irked with the seller in this situation. They are a new seller with only a couple of feedbacks, but I had to have this shirt they listed. I do purchase from Australia quite a bit and made sure I read the listing for any mention of not selling internationally. Nothing mentioned in the description or the terms. After the auction ended, I sent an email to the seller to let them know I am in the US, and that I needed a shipping amount to pay promptly. This is how they responded:
hi there, we actually specified that we do not post internationally, however we will in this instance. for express courier international it will cost $49.60 and will take approx 3-5 working days. please pay a total of $90.60 ASAP and we will post with priority!!
They did NOT specify that they didn't post internationally and that shipping price is excessive! I know that it is for express courier, according to them, but it is a $30.00 t-shirt! Should I let them know that on top of them being wrong about specifying no international sales that the shipping fee is excessive? Should I suck it up and pay it?
I know you all will help me handle this the best way possible, so I appreciate in advance any solutions/advice you can give me!