I bought my first Burberry Trench Coat during Bloomingdales's Friends and Family sale! It was an awesome deal! I was able to get Bloomingdales to price match with another department store and to apply the F&F 20% off that price --> Ended up receiving ~ 50% off retail for a Classic Trench in Trench. I thought this was the best deal ever since other department stores are still selling this trench at retail. I was so excited to receive my trench but my face fell when I received my trench coat today in the mail. The Burberry and Bloomingsdales tags are all wrinkled and appear "roughed up". The plastic bag of extra buttons usually attached to the coat was found in a pocket with a random button found in the other pocket. 2 of the buttons have excessive extra threading hanging from them. I think one of the buttons may not be exactly in line with the others. I was kind of disappointed in the condition of the coat. For a coat that retails for $1000, I expected everything to be "perfect" and to have new looking tags as well. I spoke with Bloomingdales about this and they said I can just send it back and do an exchange. They would need to receive the returned item before doing the exchange. I'm hesitant to do that because I need a small size and fear that they may run out by the time they receive my returned item. With regards to the fit of the trench coat, Trench is a beautiful color and the coat fits me wonderfully. Since I am petite (5'2" and 110 lbs), I was surprised at the perfect length and width of the coat. I absolutely LOVE this trench coat. I wish that it arrived in better condition. Am I overreacting? What should I do? Should I return the coat and wait for Bloomingdales to exchange the item? Should I just keep this coat since I got it for such a good deal? Any feedback is appreciated! Thanks!