Ok I'm not sure if this belongs in the category. Let me know if it doesn't.
So back in October 2007 I purchased a pair of jeans from Adasa.com. It didn't fit so I contacted Adasa.com to return them. They told me if a return label was included with the merchandise I am more than welcomed to use it. So I did EXACTLY as I was told and sent it out for delivery. Three weeks later I never heard from them or got an update to my order. So I contacted them again, slowly they started shutting down the phone lines and chat online. So I had to email them and wait for a reply. When I finally got my reply they told me somewhere on the fine print it states "ship at your own risk". I thought great I just lost a pair of $200 jeans in the mail.
NOW .... THREE MONTHS LATER! I got the package back in the mail from the post office. It wasn't lost in the mail, on the package there was a sticker that said " POSTAGE DUE Business reply permit EXPIRED". So I go to Adasa.com which now brings me to couturecandy instead. On the website it states that the new company is not responsible for any purchases made before this date and that it is the responsibility of the previous owners. So I emailed the address provided on couture candy and the reply I got was "ADASA has closed its business operations and we are no longer able to answer inquiries."
I am so upset, I can't believe I purchased stuff from a company that was in transition of being bought by another company. When I shopped on Adasa.com they advertised a risk free shopping with free returns. I feel so screwed....
So back in October 2007 I purchased a pair of jeans from Adasa.com. It didn't fit so I contacted Adasa.com to return them. They told me if a return label was included with the merchandise I am more than welcomed to use it. So I did EXACTLY as I was told and sent it out for delivery. Three weeks later I never heard from them or got an update to my order. So I contacted them again, slowly they started shutting down the phone lines and chat online. So I had to email them and wait for a reply. When I finally got my reply they told me somewhere on the fine print it states "ship at your own risk". I thought great I just lost a pair of $200 jeans in the mail.
NOW .... THREE MONTHS LATER! I got the package back in the mail from the post office. It wasn't lost in the mail, on the package there was a sticker that said " POSTAGE DUE Business reply permit EXPIRED". So I go to Adasa.com which now brings me to couturecandy instead. On the website it states that the new company is not responsible for any purchases made before this date and that it is the responsibility of the previous owners. So I emailed the address provided on couture candy and the reply I got was "ADASA has closed its business operations and we are no longer able to answer inquiries."
I am so upset, I can't believe I purchased stuff from a company that was in transition of being bought by another company. When I shopped on Adasa.com they advertised a risk free shopping with free returns. I feel so screwed....