I went to boutique in the city yesterday and bought a Galliano top, on close inspection it's not quite right and i looked it up on the net, and a site confirmed that tis a fake copy. now how to go about getting a refund? the store policy is that returns are in 7 days only for a store credit. I definitely do not want this fake piece or anything at the store which is now questionable. So how do i go about this? Im thinking of calling up tomorrow and asking for the owner/manager and explaining the situation. Then giving them the ultimatum to either refund me or I'll take it further, which could threaten the business's license and they could face large fines. The verify with some real legislation (but i cant find any on the net p.s. im in Australia) What should i do if he only offers me store credit? i think some pieces int eh store are real but i dont want to be questioning KWIM? What would you do and what is most effective?