I was so excited that I finally got my katy legacy stripe tote!!! So exciting!!! So I went to this Coach store that I have never been to...so I get it and they have to ship it to me since there weren't any in the store. So the girl asks me my name and I spell it out for her then I go why don't I just hand you my id. So I hand her my id then she cant read or something since she definately spelt my name wrong. Then I got a thank you card and my name and address and everything about me was wrong... WOW exciting for my new bag but I am so mad at that SA!!! Well thanks for listening!!!