A sad chanel story...

Claudia

formerly Purse-onality
Nov 10, 2006
2,404
6
Boca Raton, Fl
how can this happen on a bag i adore but rarely use? the cute CC charm dangling from my Melrose Degrade broke yesterday. Its the plastic charm with the black Chanel word all over it...it's what made the bag so adorable! I have the missing piece, can it be cemented on, do you think?

Too many problems lately. I have Chanel Bag Fear, a newly diagnosed condition.. :crybaby:
 

Aurora

O.G.
Aug 19, 2006
2,231
46
I too, have CBF! LOL. Unfortunately the quality of the newer bags has really killed my passion for a new Chanel bag. I would bring the bag back to Chanel and have them fix it. It's sad isn't it?
 

Claudia

formerly Purse-onality
Nov 10, 2006
2,404
6
Boca Raton, Fl
very sad...i do have the piece that broke, but bag was bought when they first came out - 2, 3 years ago? at the boutique in Palm Beach Gardens. as for repairing it, what if they don't have this particular charm in stock anymore? it was a charm unique to this bag! thanks sfor your responses, ladies!
 

Alice1979

Toxic
O.G.
Jul 28, 2008
8,015
74
NY
I would still contact that Chanel boutique to see what they can do. Sorry that it happened. Hopefully you could get it repaired and keep us posted.
 

saks4me

Pita Bread
O.G.
Nov 30, 2008
2,288
6
Sorry to hear. Send it back to the boutique; perhaps Paris has extra parts. May take 6-8 weeks but well worth it! GL
 

babyb0o

Member
Jan 21, 2007
157
0
have you tried epoxy glue? it helps bond plastic together and also can be used as a filler.
 

*So.Cal*girl

Member
Dec 27, 2008
1,051
2
Sorry this happened to you. Yes ITA, the quality of Chanel bags has been disappointing as of late. Don't risk it & do it yourself. Take it back in for repairs. The wait is totally worth it if your bag comes back in perfect condition.
 

SWlife

For the love of beautiful things
O.G.
Oct 18, 2006
15,250
2,267
New Mexico
I agree, take your bag in and let them take care of it. For the price of these bags, they should stand behind them for longer than one year.
 

sbelle

O.G.
Mar 14, 2009
17,539
6,372
You'd be surprised sometimes what they have to fix the bags. Take it back in for sure!
 

Claudia

formerly Purse-onality
Nov 10, 2006
2,404
6
Boca Raton, Fl
I am so relieved by everyone's words of encouragement, as well as knowledge better than any SA could ever have! will take it up to the boutique tomorrow, which by the way, has the nicest SAs I have ever dealt with (have bought 3-4 bags there) and see what they can do................... once I brought a Chanel cuff bracelet ( which I bought in about 1995,)to them, that had lost its raised "CC" on the front of the cuff, and the repair was perfect, they had found the exact CC for it. so maybe there's hope!!
:flowers:
Will keep you ladies posted!