I reallly hate eBay right now. For those of you who read the Miroir thread I posted, you'll know why.
But to be fair, eBay is cracking down because they are getting pressured from various companies suing them. They are def. not going about it the right way, as their Trust and Safety team is very mysterious and will never communicate with you directly. You can only e-mail them and they can only respond with cookie-cutter e-mails. No telephone support for sellers unless you are a Silver Powerseller.
In conclusion, their customer service is horrible. If you have no choice, you would do business on eBay. But if you did have a choice, do it elsewhere! Less fees, less hassels, less scams.