A little rant about quality....

loubieloo

Member
Jul 23, 2011
180
14
Uk
www.rochelleobrienmakeup.com
So I've been building my collection over the last couple of years and it's still quite modest at around 14 pairs now.

However, the quality of the CLs I've bought lately seems to be really bad.

I bought Paulina flats from net a porter in March. I've had to return them as the PVC trim split and they couldn't be repaired.

My Pigalle patent spikes on both shoes the patent is starting to split on both sides of the top of the toe box. I can't have worn them more than six or seven times.

On all my patent point shoes the toes get scraped so easily and the patent scrapes off. This can't be repaired as far as I know.

Sent my Sonietta spike flats to CL cobbler for spike replacement.

I'm disappointed that the shoes have faults so soon. Has the quality gone downhill or is it just me?
 

M00

Member
May 1, 2014
368
1,169
So I've been building my collection over the last couple of years and it's still quite modest at around 14 pairs now.

However, the quality of the CLs I've bought lately seems to be really bad.

I bought Paulina flats from net a porter in March. I've had to return them as the PVC trim split and they couldn't be repaired.

My Pigalle patent spikes on both shoes the patent is starting to split on both sides of the top of the toe box. I can't have worn them more than six or seven times.

On all my patent point shoes the toes get scraped so easily and the patent scrapes off. This can't be repaired as far as I know.

Sent my Sonietta spike flats to CL cobbler for spike replacement.

I'm disappointed that the shoes have faults so soon. Has the quality gone downhill or is it just me?
The nude trim on my Paulina 100 also splits since the thread was sewn too close to the edge. I brought it to the cobbler and he said there was nothing he could do about it for now :sweatdrop:
 
Aug 18, 2014
175
250
Chicago
I returned a pair of Body Strass Pigalles to the CL store after three crystals fell off during shipping and some looked liked they were hot glued on by a toddler... The CL manager at my boutique offered to super glue them back on for me... I hadn't even worn them and they were already falling apart and no, I don't want you to try and glue my new $1200 shoes back together! They need better quality control and better testing before production to make sure their ideas are practical.
 

loubieloo

Member
Jul 23, 2011
180
14
Uk
www.rochelleobrienmakeup.com
The nude trim on my Paulina 100 also splits since the thread was sewn too close to the edge. I brought it to the cobbler and he said there was nothing he could do about it for now :sweatdrop:
Yes that's exactly what happened to mine. I sent them to MM7 in London but they said it could only be glued back and I didn't want that. NAP have given me store credit now.
 

grtlegs

O.G.
Feb 16, 2009
663
150
Los Angeles, CA
I too have had the leather split, right in the toe box area.....One pair I had started spliting after one wear(did not wear them for 6 months after buying) but contacted the Louboutin boutique(the one at the Palazzo in Las Vegas) and after sending them my reciept, they exchanged them for a new pair.....but since then, my black patent So kates has those splits(purchased from Saks.com) but they would not do anything about it.....and have a pair of Pigalle 100 Kid that has the same splits and Barney's NY would not do anything about it.....I have never seen these splits on any of my Manolo's, Sergio Rossi's, Jimmy choo's, etc......not sure why Louboutins split, considering the amount of $$ they cost.....
 
Dec 13, 2013
129
34
Ladies, could I request pics of what these splits I'm the leather look like? I'm very keen to continue expanding my collection but such comments about quality make me wary!
 

grtlegs

O.G.
Feb 16, 2009
663
150
Los Angeles, CA
Here is a picture of the split I had on my New Decoltissimo......these splits are now showing up on my Black Patent So Kates, and Black Kid Pigalle 100's


These splits are not the result of stretching or anything like that since I don' stretch......never seen this in my collection of Manolo's, Choo's Sergio Rossi's, Pradas....
 

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Sue89

Member
Oct 6, 2012
367
7
Venice
Here is a picture of the split I had on my New Decoltissimo......these splits are now showing up on my Black Patent So Kates, and Black Kid Pigalle 100's


These splits are not the result of stretching or anything like that since I don' stretch......never seen this in my collection of Manolo's, Choo's Sergio Rossi's, Pradas....
:wtf::wtf::shocked:
 

DariaD

Member
May 20, 2011
808
0
EU
I must agree :sad:

The pyramid spikes on my Druide Sandals fell off after first two wears!
I snatched those off eBay and they were $2xx brand new, so I didn't really care to send them to MM7 or anything. But if I would have paid full $1000 price I would be bummed. :pout:
 

Kayapo97

O.G.
May 24, 2009
2,387
217
England
That is very sad for you, I am so sorry.


However I have had my question over the quality of the materials and where the shoes are made now for some time, compared to the price charged.


I have to say I've never had any such problem with my Manolo, Gucci etc.


I strongly recommend going back to the boutique or complaining directly to CL.
 

JetSetGo!

Never not trying
Admin
Authenticator
O.G.
Feb 6, 2008
25,360
791
valley girl x city girl
I can't speak to the last year or two, but this has been a complaint that has come up a lot over the years. When I first started collecting CLs in 2007, there were far fewer made, and it seemed like there was a lot of attention to detail. As the business exploded and production went mass, a lot was lost. I will say though that handmade items aren't always perfect, but stitching and construction should be excellent for the price.
 

JetSetGo!

Never not trying
Admin
Authenticator
O.G.
Feb 6, 2008
25,360
791
valley girl x city girl
My So Kates and Pigalle 100 Kid

The good thing is that these cracks have not progressed or gotten larger, but it seems like they would/could over time....
I've actually seen this happen to a few CLs over the years. It's never happened to mine, but on the forum there have been some complaints. It definitely seems like a construction problem. They should be able to withstand the flexing of your feet without cracking or splitting.