So I work @ JC Penney, and my register quad is right next to the down escalators. Everyday we see people taking strollers and wheelchairs and the such down there, even though the signs say NO STROLLERS OR WHEELCHAIRS and we warn them, but I guess they are just too lazy to use the elevator. So today I was just starting to ring a customer up, and hadn't seen this couple take the stoller down the escalator. All of a sudden I hear thumping and right away knew that someone fell. I ran over to the escalator and someone had already stopped the escalator and the stoller was in the middle of the escalator, and one of the security people at the bottom holding the baby which just so happened to be in a car seat, strapped in thank God, because had it not, the baby would have with no doubt, died. The parents must have lost control of the stroller and it tipped I think, which made the baby fall out and it was flipped upside down and skidded down the escalator, where one of the security ladies had caught it. The baby was less than a year old, but thank God it lived, I'm sure the parents learned their lesson. So if you are ever thinking about taking the stroller down the escalator, DON'T!!!!! Just find the elevator, its worth your child's life. I can't believe some people are so lazy. And it's hard to tell them "please use the elevator" because they get offended! If you're lazy enough not to use the escalator, at least take the child out of the stroller and hold onto them!!!!!!! Next time I see someone trying to do that, I will stop them and tell them "I'm sorry it's policy that you take the elevator. We just had a baby almost die because the parents took the stroller down and the baby fell out. I don't want to see that happen again." But some people will just never listen. So PLEASE PLEASE always use the elevator when someone has a stroller or wheelchair or even a walker (we had an elderly woman fall when she took her walker down). And if you ever see someone try to take it down, stop them. That baby is seriously so lucky.