I just had a fabulous transaction on eBay and wanted to share! My 5-year old son has wanted a very specific Christmas ornament--the 1992 Turtle Dreams ornament-for a couple of years. Our daycare provider has it on her tree and every year he asks for it. Since it was made in 1992, I've had a rather difficult time locating one. Well, this year I decided to check out eBay and low and behold, I found one. No one had bid on it yet, so I decided to email the seller and ask if she would consider a BIN. I explained my situation and she responded that she'd be more than happy to do a BIN; however, during that time someone placed a bid so she could not make changes to the auction. She emailed me back very apologetically and even went to the trouble to see if there were other auctions with the ornament available. I patiently waited all day and I did win the auction! When I went to submit payment, I was shocked to see the seller had waived shipping for me! She was so sweet and really wanted to help me out. It is not often that I see true kindness anywhere, let alone on eBay! Thanks to this seller, I'm a hero tonight!