This has been my first experience with this on ebay.
Tonight one of my auctions ended. A coach wallet. The woman emails me that I didn't describe it accurately in my listing, which I most certainly did and I called her on it. She apologizes and tells me she doesn't need another 'white' wallet. ((This one is parchment/gold)) And she asks me what she needs to do so we BOTH maintain our good ebay standing.
BOTH?!?!?!
I messaged her back that I wish she would have looked at the auction before decided she didn't 'want' the wallet because now I have to pay the listing and final value fees.
What do I do with this? Is there a way to offer it to the next highest bidder but not get charged through ebay for her winning it?
Thanks!
Tonight one of my auctions ended. A coach wallet. The woman emails me that I didn't describe it accurately in my listing, which I most certainly did and I called her on it. She apologizes and tells me she doesn't need another 'white' wallet. ((This one is parchment/gold)) And she asks me what she needs to do so we BOTH maintain our good ebay standing.
BOTH?!?!?!
I messaged her back that I wish she would have looked at the auction before decided she didn't 'want' the wallet because now I have to pay the listing and final value fees.
What do I do with this? Is there a way to offer it to the next highest bidder but not get charged through ebay for her winning it?
Thanks!