I was wondering how long repairs usually take, for those of you who've had repairs done on your LV purses. I turned my Hudson in for repair before the 1 year old mark, as one of the buckles on the straps was tarnishing badly and leaving a black stain on the vachetta leather beneath it. I felt that it was really a manufacturer's defect, as I could feel w/my nail that the prong of the buckle was rough, hence scratching the brass away on the buckle roll. The 2 other buckles did not wear like that at all. Well it's been over 8 wks now, and each time I call and ask about my bag and it's status, I just get a generic, "oh, it's still not in. we'll check on it for you." At what point do I start to get nervous and demand that they look into the matter? I feel like the SA's are just trying to get rid of me. Any advice?