I ordered the Juliette bag last week. And since then I have recieved over 50 email confirmations. I have made over 10 calls to coach. Finally today I was told coach cancelled all 200 orders to California for this bag because it is exotic. But it is faux exotic so they are trying to figure out how to over ride the system. It's beyond annoying. Considering I haven't bought coach in years. Not so much a warm fuzzy welcome back to coach..