3rd party (not buyer or seller!) complains about my feedback

[ballet_russe]

Hi! I have a weird situation. I used BIN on a bag that was described as "brand new." I wanted to double-check it was new, so when I asked the seller how many times it was used she said once or twice. new whatever, but ok. it was an amazing deal.

when i get the bag it is definitely used, with marks on inside and on corners. i write POSITIVE feedback that says "fast shipping. authentic but not brand new as described." seems honest to me, especially since feedback is important for other potential buyers!

so TODAY i get an email from somebody who is not the seller emails and said my feedback is wrong. She said the listing never said it was brand new (false) and that bag was exactly as described.

BUT how would she know that!?! this is weird. has this ever happened to anyone else?

 

[Vinyl]

Could be your seller using an alternate e-mail address to send it to you?

 

[ballet_russe]

Could be your seller using an alternate e-mail address to send it to you?

It was a message via eBay, so not real "email," and the weird part is i have NEVER done business with the person who sent the message. Seller is East Coast, but the email person is Midwest.

 

[onegirlcreative]

My guess it's a friend of the seller's and/or a frequent buyer of their items. That's the only thing I could think of. I can't think why anybody would even care to say something like that unless they had a close relationship with the seller.

But, in this crazy world, I guess you never know.

 

[Nuts25]

It's still maybe your seller. Lots of people have 2 ebay accounts or more.

 

[LV Rawks]

Unless you purchased from a seller that does consignment and the person who contacted you is the actual owner??? Regardless, that is strange.

I would ask the person "Who are you and how are you related to the handbag"?

 

[FashionParadise]

I think it's most likely the Seller hiding under her other Ebay account. Perhaps you should ask who they are and how does this transaction concern them.

 

[michmix]

If you haven't had a negative response to your feedback (either in your feedback or as a response to your comment in the sellers feedback) I would just ignore this other eBayer...sure, it's weird and I would probably want to investigate...but, why go looking for trouble? (Which this other eBayer seems to be!)

If you're happy with the bag and feel you have left fair feedback (and IMO you have) then leave it at that.

Enjoy your new bag!

 

[Pandora11]

I'd just ignore the other eBayer. Better save your time for something else.

 

[clb1968]

Sounds like another person with to much time on their hands!

 

[hgnolte]

I wouldn't think twice about this...sounds like someone just asking for drama...

 

[lvgodiva]

ITA with Nuts25. The message is may really from your seller but she's using her another ID.

 

[ballet_russe]

ITA with Nuts25. The message is may really from your seller but she's using her another ID.

you're probably right. but strange that the IDs are in different parts of the US.

thanks everyone for the support. i felt kind of bad and scared after the email from the seller. you all are great.

 

[Geminiz06]

ebay is totally getting out of control... If the person bothers you again- I say keep the messages and send them to ebay & tell them that this person is harassing you- till then just ignore- as this person is definetely just looking for drama

 

[lovingmybags]

I'll wager it's the seller's alternate IDs. When they're logged in as another user and emails to you, that's what you see, another ID. It's nothing to be too alarmed about, I would say.