I tried on a bag at Soho on Saturday, and wanted to think about it a bit before committing. I made sure it was in stock online. Ordered it online a few hours later and noticed the order confirmation said that due to high demand, the bag would ship in 21-70 days, though email confirmation says it will be delivered November 1st. I chatted with CS who said on Sunday the bag is preparing to ship, to check bag if I didn't receive a tracking number today. I called today and the CS agent said the bag is on backorder and when I asked if Soho still had it in stock, she said not only does Soho, but 5 other stores in the city (NYC). She couldn't answer why a bag in stock in 6 stores would be up to over 2 months delayed shipping to me. I'll go buy and buy it in person tomorrow and I suppose cancel the online order. Has anyone experienced this? Seems odd that a bag they could easily messenger over wouldn't ship for 2 months. Thank you!
21-70 day shipping delay for an in-stock bag? What would you do?
- Thread starter aureliebr
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Which bag are you looking at? On line purchases are not ordinarily shipped from stores but from a warehouse. And depending on the price, I would wait to cancel, current rumor is that prices will increase 11/1. I'd definitely hold on to that on line order with locked in price for a few more hours.
I believe online and stores have different inventory systems..I would cancel the online and purchase in the store if they have it stock there. Why wait?
I”be recently purchased 2 bags with the same message and was expecting a long wait. Both have arrived within a week.
It shipped in the middle of the night and arrived today! It's the Saumur Messenger. I know it's from the men's line, but it works, even on my petite frame! Thank you everyone for your advice!
